The incomplete/complete status refers to if you completed every piece of the activity including the evaluation which is optional. The credentialing team does not view incomplete or complete status, they only view credits earned. As long as you have successfully earned and claimed credit for an activity (unlocked and launched the white claim credit box on the activity page) the credits will be counted on your transcript. You can view your credits earned at any time by viewing your transcript and selecting ‘Credits Earned.’