The incomplete/complete status refers to if you completed every piece of the activity including the evaluation which is optional. The credentialing team does not view incomplete or complete status, they only view credits earned. As long as you have successfully earned and claimed credit for an activity (unlocked and launched the white claim credit box on the activity page) the credits will be counted on your transcript. You can view your credits earned at any time by viewing your transcript and selecting ‘Credits Earned.’
Once you have seen the live session or watched the recording, you must complete the Learning Checkpoint.
Click ‘launch’ on the blue ‘Learning Checkpoint’ box.
Answer the multiple-choice questions. These questions will be based on the content presented in the webinar recording. You will have unlimited attempts and no time limit, but you must answer all the questions correctly.
Once you have passed the Learning Checkpoint, the white claim credit box will unlock.
Click ‘Launch’on the white ‘Claim Credit’box
Click ‘Claim’ on the blue popup window, and then check the box and click ‘Claim’ again on the next screen.
You have now claimed your credit for this activity, this credit is now stored on your transcript.
Only activities completed on the portal will be reflected on your learning portal transcript. You are responsible for keeping track of your certificates from other CCE programs that you have completed. You can upload your transcript and certificates on the ICF website when you start your renewal application. Do not upload outside certificates onto the portal, they will not be valid for your renewal if you do not attach them to your renewal application separately.
We no longer send certificates via email. All credits claimed through the Learning Portal can be found on the Learning Portal user transcript once you have successfully launched the Claim Credit box and completed the steps that follow.