Community of Practice FAQs

This page contains frequently asked questions about the Community of Practice groups. 

General Questions

You can sign up for the CP contact list for each individual Community of Practice. For each contact list that you sign up for, you’ll receive an email approximately four weeks before each quarterly session with information on the speaker, content, credit amount/type, and more. You’ll also receive a reminder two weeks before each session. You can also reference the Learning Portal homepage for a schedule of upcoming webinars.

I was unable to attend a live webinar that I was interested in, was it recorded?

All Community of Practice webinars are recorded. The recording will be available for view within 48 business hours of the end of the live webinar.

All our CPs have social media groups for their members to connect with one another. You can find their social media pages linked on each CP’s individual community page. You can access these community pages by clicking on Professional Development at the top of the screen and hover over Communities of Practice and select the CP you are interested in from the drop-down list. 
The amount of credit that an activity is worth relates to how much credit it is worth. The Community of Practice activities are either 60 or 90 minutes in length. Activities worth 1 CCE unit are 60 minutes in length and activities worth 1.5 CCE units are 90 minutes in length.

Enrollment

  1. Log into the Learning Portal using your ICF Login.
  2. Find the CP activity that you are interested in.
  3. Click the ‘Enroll Now’ button.
  4. You are now on the Enrollment Detail page.
  5. Click ‘Enroll Now’ or ‘Add to Cart.’
  6. If you are an ICF Member, participation is free, you will be taken to the next page. If you are not a member you may need to pay a small enrollment fee. After you add the activity to your cart you can pay for the session by clicking ‘My Cart’ at the top of the page.
  7. On the activity page, you’ll see instructions, if you have enrolled in a live webinar that has not taken place yet, you will see the date and time to return to that page. If the webinar is recorded, you will not see a date and time and you can go ahead and click ‘launch’ on the blue recording box.
  8.  This session is now stored under ‘My Learning Activities’ and you can find it in that list any time you want to return to it.

Claiming Credits

  1. After the webinar ends, click ‘Launch’ on the blue ‘Learning Checkpoint’ box and answer the multiple-choice questions. These questions will be based on the content presented in the webinar. You will have unlimited attempts and no time limit, but you must answer all the questions correctly.
  2. Once you have passed the Learning Checkpoint, the white claim credit box will unlock.
  3. Click ‘Launch’ on the white ‘Claim Credit’ box.
  4. Click ‘Claim’ on the blue popup window, and then check the box and click 'Claim' again on the next screen.
  5. You have now claimed your credit for this activity, this credit is now stored on your transcript.

*Please note: Older live webinars gave out attendance codes for credit. If you received an attendance code during a live webinar you will either enter that attendance code or select it from a multiple-choice list to claim credit. The directions at the top of the activity page will tell you whether the live activity had an attendance code or not.

How do I Claim Credit for watching a Community of Practice webinar recording?
  1. You can view the webinar recording by clicking ‘Launch’ on the blue activity box.
  2. Once you have watched the entire recording, you must complete the Learning Checkpoint.
  3. Click ‘Launch’ on the blue ‘Learning Checkpoint’ box and answer the multiple-choice questions. These questions will be based on the content presented in the webinar recording. You will have unlimited attempts and no time limit, but you must answer all the questions correctly.
  4. Once you have passed the Learning Checkpoint, the white claim credit box will unlock.
  5. Click ‘Launch’ on the white ‘Claim Credit’ box.
  6. Click ‘Claim’ on the blue popup window, and then check the box and click 'Claim' again on the next screen.
  7. You have now claimed your credit for this activity, this credit is now stored on your transcript.

*Please note: Older webinar recordings worth Resource Development credit will not have learning checkpoints, in order to claim credit for these recordings you will just need to watch the recording in full and the claim credit box will unlock.

CCE Questions

Yes. All CP activities from 2019 forward are worth the same credit type and amount by watching the recording as they are worth if you attend live. You will have to watch the recording and complete a short learning checkpoint in order to claim credit.

I watched a Community of Practice recording without a learning checkpoint and the claim credit box will not unlock, what do I do?

You must watch the entire recording for the claim credit box to unlock. Occasionally, the system may not read that you watched the full recording if the internet connection is poor, if the recording is stopped and restarted many times, or if there are too many other internet tabs open. You can watch the recording again, or you can mark that activity on the self-study portion of your credential application without providing documentation. Please note, this only works for Resource Development credit.

Yes. Core Competency/Ethics Core Competency credits obtained from ICF Ethics CP sessions will qualify for the required coaching ethics credits needed for your ICF credential renewal. For more information on ICF credential renewal requirements, please click here. To view our Ethics Recording Library click here.

*Please note: Any Ethics CP activities offering Resource Development credit will not count toward your Ethics requirement. 

I attended a session before 2019 for the ICF Communities of Practice, why can I not see the CCE Unit on the ICF Learning Portal?

Only work done on the ICF Learning Portal will be tracked on the Learning Portal. If you attended a session before 2019 and it was a live session. The CCE Unit was emailed to you and included a certificate.

Note: ICF does not hold onto records for more than six months. We will not have attendance records on file from these older sessions. 

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