Frequently Asked Questions

This page contains information and tutorials to help you better navigate this platform.

Continuing Coach Education (CCE) units 

The content offered on this platform qualifies for CCE units toward your ICF Credential renewal. Each learning product indicates the type and amount of CCE units offered upon completion. Please review each product before enrolling as the requirements to earn the credits are unique to each learning product. Once the credit is earned and claimed, it will appear on your transcript. Your transcript can be used as proof of completed CCE units when renewing your ICF Credential.

Tutorial Videos

General Navigation

How To Use "My Learning Activities"

How To Use the Archive Button

How to Find Receipts of Purchases


Accessing Content

How to Enroll and Access Live Webinars

How to Connect Tablets/Smart Phones

How to Access CP Recordings

How to Access OnDemand Videos


Obtaining CCE Units

How to Claim Credit - Live Webinar

How to Claim Credit - Recordings

How to Access Your Transcript


Contact an ICF Education Team Member

ICF Content Manager

ICF Content Coordinator

ICF Content Coordinator