Ethics Community of Practice - Refunds: To Give or Not to Give, That is The Question

The issue of refunds may not come up very often, yet when it does, sometimes even a seasoned coach can be like a deer in headlights, even if the parameters are specified in the coaching agreement.

Join the Coaching Ethics Community of Practice for a discussion on the matter of refunds in your coaching practices. In this session, we explore:

  • How refunds fit into the world of ethics and reference the applicable sections of the code,
  • Acceptable and clear wording in coaching agreements on refunds that can be distributed amongst coaches, and
  • Some sticky client situations to create further clarity.

Credit Information

Activity Number Credit Amount Accreditation Period
ICF Global - Oct. 2016 1 Resource Development from January 01, 2017