Ethics Community of Practice - Refunds: To Give or Not to Give, That is The Question
The issue of refunds may not come up very often, yet when it does, sometimes even a seasoned coach can be like a deer in headlights, even if the parameters are specified in the coaching agreement.
Join the Coaching Ethics Community of Practice for a discussion on the matter of refunds in your coaching practices. In this session, we explore:
- How refunds fit into the world of ethics and reference the applicable sections of the code,
- Acceptable and clear wording in coaching agreements on refunds that can be distributed amongst coaches, and
- Some sticky client situations to create further clarity.
ICF Global - Oct. 2016
1 Resource Development
from January 01, 2017